For South African medical practices
Connect with your patients, effortlessly.
AutoChat AI helps South African medical practices handle patient enquiries on WhatsApp: it reads each message and prepares a reply, and your practice controls how replies are reviewed and sent.
Your WhatsApp. Our AI.
Hi, can I book a check-up with Dr Botha this week?
09:14
Of course. Dr Botha has Wednesday 10:30 or Friday 14:00. Which suits you?
AI-suggested reply · your practice stays in control
How it works
A simple three-step flow, with your practice in control.
- 01
Patient messages
A patient messages your practice's WhatsApp number.
- 02
AI prepares a reply
AutoChat AI reads the message and prepares a suggested reply.
- 03
You stay in control
Your practice controls how each reply is reviewed and sent.
Who it's for
South African medical and healthcare practices that want to respond faster to appointment requests, common questions, and routine admin — and ease the load on reception.
Benefits
Convenient patient access
Patients book and ask through the app they already use daily.
Less admin load
Instant, accurate answers to routine questions free up reception time.
Better communication
One organised chat thread for confirmations, reminders, and follow-ups.
Professional and trusted
An official WhatsApp Business presence, with your practice in control of every reply.
Who we are
AutoChat AI is a South African software company providing WhatsApp-based patient reception for medical practices. Get in touch at connect@autochatai.co.za.